Zen Luxe Pty Ltd
ABN: 20 661 386 385

This Privacy Policy governs the manner in which Zen Luxe Pty Ltd (“Company,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“User,” “you,” or “your”) of our website zenluxe.com.au and any related mobile applications (collectively, the “Platform”). This Privacy Policy applies to the Platform and all products and services offered by Zen Luxe Pty Ltd.

1.1. Personal Identification Information: We may collect personal identification information from Users in various ways, including when Users visit our Platform, register on the Platform, place an order, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Platform. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information. Users may, however, visit our Platform anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Platform-related activities.

1.2. Non-personal Identification Information: We may collect non-personal identification information about Users whenever they interact with our Platform. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users’ means of connection to our Platform, such as the operating system, internet service providers utilized, and other similar information.

2.1. Our Platform may use “cookies” to enhance the User experience. Users’ web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Platform may not function properly.

3.1. Zen Luxe Pty Ltd may collect and use Users’ personal information for the following purposes:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Platform.
• To improve our Platform: We continually strive to improve our Platform offerings based on the information and feedback we receive from you.
• To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

4.1. We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Platform

5.1. We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

6.1. Zen Luxe Pty Ltd has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

7.1. By using this Platform, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Platform. Your continued use of the Platform following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

8.1. If you have any questions about this Privacy Policy, the practices of this Platform, or your dealings with this Platform, please contact us at: