We’re delighted to offer you a seamless and enjoyable shopping experience, including our shipping services. Please read our shipping policy carefully to understand how we handle deliveries and ensure your complete satisfaction.

We currently offer shipping services within Australia only.

We provide multiple shipping options to cater to your needs:

• Orders over $50: FREE
• Orders under $50: Flat rate of $10

• Flat Rate $13

We strive to process and ship all orders within 1-2 business days after payment confirmation. Please note that orders placed on weekends or public holidays will be processed on the following business day. 

The estimated delivery time varies based on your location and the chosen shipping method:

• Standard Shipping: 3-7 business days
• Express Shipping: 1-3 business days

Please note that these are approximate delivery times and may vary due to factors beyond our control, such as weather conditions and courier delays.

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.

If you have any questions or concerns about your order, shipping, or any other related matters, please don’t hesitate to reach out to our friendly customer support team. You can contact us through our website or email us at info@zenluxe.com.au